TESTIMONIALS

rosemary bender
2023-11-07
Very efficient worker.I would recommend this company 100%
Kerry Bender
2023-11-06
-Flooring installation (vinyl plank). - New baseboards. -Investigation and waterproofing of wet foundation. -Multiple plumbing leak repairs. - Drywall and framing work in closets. *Attributes: - Most knowledgable and honest. -Efficient, Easy estimate breakdown for all svcs. asked for. -Even a few free svcs. along the way. - High end quality -New drywall, texture and paint. Perfect match. Great company and service clean and professional
Paul Motta
2023-09-08
Slightly pricey, but thats expected nowadays. Great service. Great efficiency. Used quality parts and performed numerous different jobs including resealing our toilet, changing the fill tank valve and replacing fixtures on the tub. All-around very worth the $$$. Leo and Russell were very accommodating with our schedule too considering we only have the 1 shower.
Lauren Dabney
2023-01-14
This company is seriously a dream come true if you’re looking for any type of home improvement professionals. From the first time I called Russel he answered right away & even came out the SAME DAY to give me an estimate on an interior painting job. He gave me a super reasonable estimate & we scheduled right then & there for 3 days later! I was not anticipating everything to move along so quickly, but it was so refreshing& easy! Jorge did our painting & he was AMAZING. He was right on time, super tidy, very kind, & his work is literally PERFECT. 10/10 can’t recommend them enough! If you want an easy, fluid, 0 stress experience then this is the company for you.
Scott McQueen
2022-10-20
PROCRAFT provided quality service and delivered as they promised.
Holly Wolfe
2022-02-24
Tiled bathroom shower walls. Marcelo did an excellent and thorough job. I will hire them again for any future needs.
christine sutter
2022-02-24
If I could give this company more than a 5 star review I would… Russell and his team did an amazing job on our home and we could not be happier with the outcome. The first thing that caught my attention with this company was the outstanding reviews. However, it was his honesty and actions that won me over. After dealing with horrible Florida contractors over the last year it was a breath of fresh air to know I could count on Russell to get the job done and to get it done right. Russell was beyond helpful throughout the project and followed through on set timelines and scheduled days of work. We will 100 percent be using ProCraft Remodeling on all our future projects. If you want honest, fair, and high quality work hire ProCraft Remodeling for your project!!!!
RJ 727
2022-02-19
Russell and all the guys that work for him are fantastic and pride them selves on great quality work! Marcelo that does the majority of tile work is an extreme perfectionist and does amazing tile work! Also needed some drywall repair done. When Russells main drywall guys were to busy, Russell himself came out and did the job! Just shows how much Russell at ProCraft cares about his customers! Would highly recommend, with 5 stars all the way!
Jennifer Lindsey
2021-07-23
Russell was very responsive to my inquiry and was very helpful, knowledgeable and kind. He was able to get me on the schedule and even reached out when they had a reschedule so I was able to my work done sooner. His estimate was also much less than competitors so I know this company isn’t just out to make a buck, although they probably could. Marcelo and Tuka (Tuko?) we’re very kind, worked extremely hard and were patient with my requests. I’d definitely recommend Protrades for anyone looking to do tile work.
Michelle Ford
2021-07-20
They removed a wall, added lighting, removed and installed flooring all in one week! Wonderful service and communication was excellent! I will be using them again and highly recommend!
Rocky Shirey
2021-07-18
We could not be happier with the work that Russell, Marcelo and the ProCraft team did! We had a bit of a challenging project and they exceeded what we thought was possible. Russell's responsiveness and attention to detail was particularly impressive. Marcelo's tile artistry was amazing. Our home was built in 1925 and is a terra cotta masonry structure. We had windows replaced and one of the windows in a shower needed to be retiled. The frame around the window was a bit off and as a result there needed to be drywall/cement board work to realign the window. We also decided to change the look and make the tile frame the window in a style more appropriate to our home's original architecture. Karla picked a combination of tiles and designed a look that makes the window appear as a frame. We contacted a tile company we had used previously and got a quote but could never get them scheduled to come out or to return messages. Out of frustration with the old company, I searched and found ProCraft. The reviews were good so I gave them a call. Russell followed up within hours and we eventually had a design and tile ordered from California on its way. He was extremely thorough and helped us through the process from start to finish. Marcelo's work speaks for its self and we are so anxious to have visitors see the work. Our next project is in the planning and design phase and is for a redo of a fireplace. We are definitely going to use ProCraft for the job. They get a 5 star A+ rating for the work they did.
Lyla Ruth
2021-05-21
My floors were done in record time, and the perfectly installed. We are really happy with them! Highly recommended!
Cindi Bohms
2021-05-20
We decided to update and renovate our home of 27 yrs. After numerous estimates obtained for all our projects, we were overwhelmed. Russell and his different crews came in with the best pricing. He scheduled the start date and arrived as planned. First on our list was popcorn ceilings removed, retextured and painted in all rooms and raising the kitchen ceiling. All done perfect, with minimal dust & cleanup. Next was removal of tile flooring with new 24x24 installed. Again, perfect & on schedule. We are extremely happy and satisfied with the work and professionalism of his men. They are so talented. We would recommend Russell for all of your remodeling projects, big or small. You can rest assured they will be completed on time and on budget. Thank you so much ProTrades & Russell !!
Marty Herman
2021-03-28
Russell and his crew Marcello and Cezar completed the tile work on time as promised, professionally done and reasonably priced. The shower looks spectacular. If you want your job done on time, the right way and for the right price call Russell Marrs....you will be happy you did!
J
2021-01-22
Responsed very quickly , Very Professional Crew and clean Would recommend ProTrade 5 Thumbs Up
Scott Cooper
2021-01-08
Russell and his team were great!! Professional on time pleasant and Obviously knew their trade very well. I appreciate the creative detail they were able to do in trouble spots to create a smooth finished look. I will definitely be calling on Russell and his team at “Protrades “for other home projects.
Justin Sturz
2021-01-04
Russell and his crew did an awesome job on installing our kitchen backsplash. He and his team are extremely knowledgably and pride themselves on doing work the right way with a customer centric approach, which is hard to find these days. Kitchen turned out just how we wanted. Thanks again! -Justin
Gina Griggs
2020-09-17
I'm one very pleased and happy lady. I called and spoke with Russell on yesterday. I explained my vision and sent him a picture of what the half bathroom looked like and where I would like tile placed. Russell and Marcello came at 9 am to do the work. I just can't stop staring into the bathroom😂😍. I was that I could post a before and after.
Michael Mason
2020-08-04
I had my shower retiled. Protrades did an excellent job.
Suesan Jacobs
2020-07-30
I was extremely satisfied with the work Protrades did for me. I got a quote same day with the job starting the very next day.
Jane Russell Geddings
2020-05-28
I have had Protrades perform several home maintenance repairs over the last few years. The workmanship is exceptional, and exacting. Honesty, integrity, and professionalism to the extreme. Highly recommend!
Lisa Rabin
2020-05-13
Great company to work with! Enjoyed Russell and his staff! They were all professional, respectful and very hard working. My laundry room looks amazing! The quality of work is outstanding! Look forward to our next bathroom project. Thanks so much! Lisa R.
Zoe Morris
2020-05-10
Russell and his whole team are great to work with. He is extremely responsive and punctual. We have been very pleased with all of the work he’s done for us. We are excited to have him help us with future projects!
Chloe Queen
2020-05-04
We had a wonderful experience with Russell and his team from ProTrades. Our shower turned out better than we could have hoped. Russell was extremely kind and caring, quick to respond, and got the job done in less than a week! We are so happy with the finished product - thank you Russell!
Chloe Queen Gahagan
2020-04-24
One of our friends recommended Russell to retile our shower, and we are so glad that we found him! We are absolutely thrilled with our finished project and can’t wait to enjoy it every day! Russell was extremely kind, caring, punctual, and responsive throughout the entire process (approx 4 days of actual work on the shower). He talked us through the process and helped to make recommendations on tiles, grout color that would look best, etc. We highly recommend Russell for your projects, and hope to have the opportunity to work with him again in the future!
Sun Kim
2020-02-08
Russell is a kind person. He showed up the appointment on time and spent a long time to discuss the project. He is a very good listener and very thoughtful. We decided not to do the project but we highly recommend him. We would happily hire him in the future.
Heather Lesikar
2019-12-12
We have hired Russell a couple times to do work at our house and his work speaks for itself. Amazing work and super nice, respectful and professional!! We highly recommend him and his crew!!
Eugeno Zaniewski (Geno)
2019-12-11
From start to finish these guys were amazing. They answered the phone on the first call and promptly set up an appointment to come give us an estimate for a travertine floor we wanted installed. The owner came out the next day for the quote and was very educational and informative about the process of installation we would experience with them. I’m a masonry contractor in Michigan so I have a good amount of working knowledge about the trades and contractors and what a great install really is. The crew showed up at 8am as promised and got right to work. The guys took there time on all the cuts and symmetry of the floor and did a beautiful install with a herringbone pattern stone floor..... you could tell the crew was highly experienced as well. The price was right, the experience and service we received from this company was great, and the quality of workmanship is definitely right. It’s a no brainer to hire these guys. Thank you so much for being a quality contractor and a class act operation !
Michael Gaines
2019-05-02
Pro trades did a great job at a fair price. Attention to detail and pride in work meant a lot to us.
Jacquelynn Peterson
2019-04-30
We were renovating a home to sell and our original tile backsplash contractor cancelled on us last minute. I called around to find a replacement and stumbled upon Protrades Trades, despite the low number of online reviews about their work. That was the best decision we ever made with our home renovation project! Russell from the very beginning was so responsive, knowledgeable, professional, and friendly. We ran into some issues with our granite countertop install and had to reschedule our tile backsplash work twice but Russell was so kind and understanding about it all. He arranged for Izzy to install the tile backsplash for us on April 13, 2019. Izzy did a PHENOMENAL job with our kitchen tile backsplash!! He took his time and went above and beyond to ensure quality work. We only asked him to install the backsplash diagonally throughout the kitchen but he took it upon himself to create a border around the edges to give it a nicer contrast. His attention to detail and artistic mastery of trade was very apparent in the final product (see attached photos from Tony Sica Photography). When we went to list the home with our realtor, one of the first things she complimented on was how beautiful our kitchen tile backsplash looks! We would HIGHLY recommend Protrades Trades to anyone and will definitely be partnering with Russell and Izzy again on all our future home renovation projects for sure!! Thank you so much again, Russell and Izzy, for the amazing work that you did for us!! Look forward to working with you again in the near future!! - Jacquelynn and Shaun Peterson
Jaylene
2019-04-30
Great service! Called them short notice and they were able to get in and do the work for us right away! Great customer service and they did a great job. Will be using them again in our future projects.Thanks so much.
BachsOffice
2019-03-01
Recently had our two story home replumbed that left several openings in the walls and stairway wall that needed mending. Russell did a fabulous job! Not only was he very reasonable with his price (he was half the estimate of the two companies recommended by the plumber), he was quick to respond to my initial call. I sent Russell photos of the wall openings by text message so he could give me a rough estimate . I highly recommend Protrades! Russell is a kind and courteous gentleman that cares about doing a great job for you! He did for us!!
Jenn Johnson
2018-10-05
Russell did a great job with the removal of old carpet & vinyl flooring throughout our entire condo, and the subsequent installation of new laminate flooring throughout our entire condo. It took 2 days total, and he let me know exactly what would be done on day 1 vs. day 2 ahead of time, so I was able to move all of the breakables and smaller items around appropriately the night before each day of installation. Of course, they handled moving all of the larger items/furniture. The new floors look great! Also worth noting - When they finished up on day 2, I pointed out that after moving my bed around, the bottom of the bed frame seemed to be really loose/creaky. Although it was no direct fault of theirs, Russell and his 2 workers took the time to drill/repair/secure my bed frame, leaving it in much better shape than it was before they came here.
desidoc786
2018-03-26
Russell was superb. Very professional, clean work ethics and personable. He did a great job with my backsplash, accents and stove focal point. Very reasonable in his pricing! I would definitely hire him again.
Scott Spangler
2018-02-19
Russell did a really nice job installing floor tile and a shower in my two bathrooms. His knowledge, workmanship and dedication to his work ethic is above reproach. I work with contractors and subcontractors all day and if you are looking for a real tradesman than look no further than Protrades and Russell.
Pat Sullivan
2018-02-19
I am repeat customer. Russell did a very nice job for me about a year ago so recently tracked him down to some more work for me. I wasn't disappointed and wouldn't hesitate call him again.
Sandi Safier
2018-02-16
Great tile work . Used Russell for several installs. Cleans up nicely too. 5 star *****